Core criteria
| Criterion | What we check |
|---|---|
| Access | Signup flow, availability, matching, account requirements, and friction. |
| Cost | Pricing, trials, discounts, renewals, insurance/payment notes, and cancellation. |
| Support type | Licensed therapy, coaching, education, self-help, worksheets, or journaling. |
| Safety | Crisis limits, privacy notes, appropriate use cases, and who should skip it. |
| Evidence | First-hand testing, official docs, pricing checks, citations, and known gaps. |
| Alternatives | Comparable tools, free resources, and reasons another option may fit better. |
Evidence labels
Reviews should say whether a claim comes from first-hand testing, public product documentation, third-party research, expert review, or editorial judgment. We do not invent testing notes, ratings, or first-hand experience.
Affiliate status
Pages should state when affiliate links are approved, pending, unavailable, or intentionally omitted. No affiliate CTA should appear near crisis or emergency-support content.